Sporta Technologies Private Limited, its affiliates and group companies (“Company”, “we”, “us”), we are committed to respecting the privacy rights of all visitors/users of our website: www.dreamsetgo.co (“Website”). Through the Website, the Company offers for sale customized travel packages for sports events across the world (“Packages”). The Packages and virtual experiences shall collectively be referred to as the services (“Services”) for the purposes of this Privacy Policy.

Your privacy is important to us, and we aim for our Website to be a safe and enjoyable environment for our audience. We respect and safeguard the personally identifiable information ("Personal Information") we receive and collect from you on our Website and in the course of our other interactions online.

Please note that this Privacy Policy (“Policy”) only applies to the users of the Website and the information and data gathered on the Website and not to any other information or website. You are hereby advised to read this Policy carefully and fully understand the nature and purpose of gathering and/or collecting any sensitive, personal and other information and the usage, disclosure and sharing of such information. By viewing or accessing the Website or by requesting any Services through the Website, you hereby also give your consent to the Company sharing information with (a) its affiliates and group entities to enable them to reach out to You in relation to the products and services offered by them; and (b) third party service providers in relation to Company’s operations and transfer and/or storage of Personal Information and data across borders.

Terms not defined herein will have the meaning ascribed to them in our Website Terms of Use and Package Terms of Service (“Terms”), as available at https://dreamsetgo.com/terms. This Policy shall be deemed and construed as part of the Terms.

This Policy was last modified on 20th April 2023

1. This Policy explains:

• the information we may collect about you online;
• the use and role of cookies and similar technologies on our Website;
• how we will protect and use information we collect about and from you;
• the circumstances in which we might disclose your details to anyone else;
• when we may use your details to contact you; and
• how you can be sure the information we hold about you is accurate and current.

2. Information Gathered

In general, you can visit our Website without revealing your identity or any Personal Information about yourself and the information we collect from you will vary depending upon the activity you seek to engage.

.We collect and use the Personal Information provided by you (any information that may be used to identify you that is not otherwise publicly available), including but not limited to, your first and last name, gender, marital status, religion, age etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and/or fax numbers or other contact information. The Personal Information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).

Additionally, while providing you with the Service, we may collect demographic information such as information about your device, computer, hardware, software, platform, media, Internet Protocol (IP) address and information about your online activity such as feature usage and click paths and other data that you may provide in surveys or online profiles.

We may combine demographic information with Personal Information to tailor our offerings or web pages to your preferences or interests.

Other information: We may also collect some additional information and documents, including but not limited to:

• Transactional history (other than banking details) about your e-commerce activities and buying behavior.
• You or a third party created data that you wish to store on our servers such as image files, documents, etc.
• Data available in the public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.
• Information pertaining to any other traveler(s) for whom you make a booking through your registered account. In such a case, you must confirm and represent that each of the other traveler(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us, our affiliates and our group companies and further shared by us with the concerned third party service provider(s).

While you have the option not to provide us with certain personal information, withdraw your consent to collect certain information, request temporary suspension of the collection of personal information or request deletion of personal information collected, kindly note that in such an event, you may not be able to take full advantage of the entire scope of features and services offered to you and we reserve the right to restrict your access to certain areas or Services available on the Website.

3. Usage

• Registration on the Website: We use the information provided by you including your Personal Information for registration and creation of your account on the Website .
• Making a booking: While making a booking on your behalf, we may use the information provided by you including your Personal Information. We may also use the information provided by you of the travelers availing our Services along with you.
• Other Purpose:We, our affiliates and our group entities may also use the information provided by you including your Personal Information to provide the services which may include but is not limited to the following:
  • confirm your reservations with respective third party service providers;
  • keep you informed of the transaction status;
  • send booking confirmations;
  • send any updates or changes to your booking(s);
  • allow our customer service to contact you, if necessary;
  • customize the content of our Website;
  • validate/authenticate your account and to prevent any misuse or abuse.
  • issuing newsletters,
  • to contact you upon your request, or to respond to your query
  • reach out to you about the services offered by our affiliates and our group entities
• Audit and research purpose: We may also use Personal Information for auditing, research and analysis, and to operate and improve our Services. In certain circumstances, we may share aggregated, non-personal information with our affiliates, our group entities and third parties.

4. Cookies and Other Tracking Technologies

Some of our web pages may also utilise “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about your activity on our Website. Some cookies and other technologies may serve to recall Personal Information previously indicated by you. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you may need to re-enter certain information to gain access to certain parts of the Website.

Tracking technologies may automatically record information such as Internet domain and host names; other information about your geographic location; IP addresses; browser software and operating system types; your manner of connecting to the Internet (e.g., connection speed through narrowband or broadband access); click paths; and dates and times that our Website is accessed.

Our use of cookies and other tracking technologies allows us to improve our Website and, consequently your web experience. We may also analyze information that does not include Personal Information for trends and statistics.

5. Disclosure and Sharing

For the purpose of improving your user experience, we may your information including your personal information with our affiliates, our group entities and third parties.

• Our Affiliates and group companies

  In the interests of improving personalization and service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliate or group companies. This will enable them to provide you with information about various products and services offered by them.

• Third Party

  Third parties provide certain Services available on our Website and on our behalf. We may provide information, including Personal Information, to third-party service providers to help us deliver information and Services efficiently and effectively. Service providers are also an important means by which we maintain our Website and mailing lists. We will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on our behalf through confidentiality agreements and otherwise. We do not intend to transfer Personal Information without your consent to third parties who are not bound to act on our behalf unless such transfer is legally required. Similarly, it is against our policy to sell Personal Information collected online, without consent. Where we propose to use your Personal Information for any other uses, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

  If you choose to provide us with your Personal Information, we may transfer that Personal Information from your country or jurisdiction to other countries or jurisdictions around the world. Your Personal Information may be collected and stored on servers located in the territory of India and such other countries as we may disclose from time to time.

6. Confidentiality and Security

We will keep confidential and protect your Personal Information except where disclosure is required or permitted by law.

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and, once we receive it, for storage and disposal. When you enter sensitive information on our registration forms, we encrypt that information using secure socket layer technology (SSL). All information we gather is securely stored within databases controlled by us. The databases are stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We limit access to Personal Information to employees, agents, advisors and consultants who we believe reasonably need to come into contact with that information to provide Services to you or in order to do their jobs.

We reserve the right to disclose/ share your information with affiliates, group entities and third parties in limited circumstances for the purposes of complying with applicable law, responding to duly authorized legal process, governmental requests, preventing fraud or imminent harm, and ensuring the security of our network and services.

7. Children’s Privacy

We do not knowingly collect or solicit any information from persons below the age of 18 (eighteen) years (“Minors”) unless agreed and accepted by such Minor’s parent or legal guardian. Further, we do not knowingly allow Minors to avail our Services and Minors may only receive our Services pursuant to any bookings made by their parent or legal guardian. In the event we learn that we have collected Personal Information from a Minor without the knowledge or consent of their parent or legal guardian, we will delete that information as quickly as possible. If you believe that we might have any information from a Minor without the knowledge or consent of their parent or legal guardian, please contact us at contactus@dreamsetgo.com that we will require and collect information regarding Minors for the purposes of allowing bookings on the Website.

8. Third Party Websites

If you click on a link to a third party site or otherwise leave the Website, you will go to a website that is outside the purview of our control. As we cannot control the activities of third parties, we cannot accept responsibility for any use of your Personal Information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as we do. The use of Personal Information by such websites shall be governed by the privacy policies provided therein. Therefore, if you visit a third-party website linked to our Website, you should consult that website's privacy policy before providing any Personal Information. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you may contact the site directly for more information. We are not responsible for the privacy practices or the content of such websites.

9. Contacting You

In addition to any other purpose mentioned herein, we, our affiliates and our group companies may contact you using the Personal Information you have given us:

• in relation to the functioning of any Service you have signed up for in order to ensure that we can deliver the Services to you;
• in relation to any transaction entered by you on our Website;
• where you have opted to receive further correspondence;
• where you have issued a query or requested information from us;
• to invite you to participate in surveys, opinion polls, etc., about our Services or otherwise (participation is always voluntary); and
• to provide you with information about our new Services.

10. Change of Control

In the event that ownership or control of the Company was to change, your Personal Information may be transferred. If such a transfer results in a material change in the use of your Personal Information, the Company will provide notice about the choices you have to opt-out from such a transfer.

11. Accuracy

To the extent Personal Information provided by you, we encourage you to update and maintain accurate and current Personal Information with us to enable us to provide you the Services efficiently. If you need to update or correct your Personal Information, please contact us @ contactus@dreamsetgo.com reasonable efforts to incorporate the changes in your Personal Information as soon as practicable. You can obtain the information we currently hold on you by emailing us at contactus@dreamsetgo.com. best efforts to send you the information within 14 (fourteen) days of receipt of your email.

12. Consent

By using this Website, you consent to the terms of this Privacy Policy and to our use and management of Personal Information for the purposes and in the manner herein provided. You further give consent to share/ disclose your to our affiliates and group companies for the purposes enumerated herein.

You may withdraw your consent to submit any or all Personal Information or decline to provide any permissions on its Website as covered above at any time. In case, you choose to do so then your access to the Website may be limited, or we might not be able to provide the services to you. You may withdraw your consent by sending an email to contactus@dreamsetgo.com

• Retention of Data:

  Your Personal Information may be retained and may continue to be used until: (i) the relevant purposes for the use of your Personal Information described in this Privacy Policy are no longer applicable; and (ii) we are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain your Personal Information and the retention of your Personal Information is not required for the establishment, exercise or defense of any legal claim.

• Disclaimer:

  Several deceptive emails, websites, blogs etc. claiming to be from or associated with Company may or are circulating on the Internet (“Deceptive Communication”) . Such Deceptive Communication may include our logo, photos, links, content or other information. The sources and contents of these Deceptive Communications and accompanying materials are in no way associated with the Company. For your own protection, we strongly recommend not responding to such Deceptive Communication. You agree that we shall not be liable for any loss, damage and harm that you may suffer by relying and/or acting upon such Deceptive Communications.

• Conditions of Use:

  WE DO NOT WARRANT THAT THIS WEBSITE, IT’S SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY DAMAGES WHATSOEVER IN AN AMOUNT IN EXCESS OF AN AMOUNT OF INR 100.

• User Account and Data Deletion:

  You are entitled to request us to delete you accounts and your Personal Information by sending an email with your written request to contactus@dreamsetgo.com do our best to respond promptly and in any event within one month of the following:

  • Our receipt of your written request; or
  • Our receipt of any further information we may ask you to provide, to enable us to comply with your request, whichever is later.

  If you proceed with the permanent deactivation of your account, you will lose access to the Website and the Services, including any Personal Information associated with your account.

  When you request deletion of your account/ information, we follow a deletion process that ensures that your data is safely and completely removed from our servers or retained only in anonymized. We try to ensure that our services protect information from accidental or malicious deletion. Subsequently, there may be delays between when you request deletion and when copies are deleted from our active and backup systems.

13. Governing Law and Jurisdiction

Your visit and any dispute over privacy are subject to this Privacy Policy. The said Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Mumbai, India, shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.